LAST UPDATED: APRIL 2026
These Terms of Service ("Terms") govern your use of the website pilsencyberadvisors.com ("Website"), the Pilsen Shield mobile application ("App") and all services provided by Pilsen Cyber Advisors LLC ("Pilsen," "we," "us" or "our"), an Illinois limited liability company located at 2636 W Foster Ave, Chicago IL 60625.
By accessing the Website, using the App or purchasing any service you agree to be bound by these Terms. If you do not agree, do not use our services.
Pilsen provides cybersecurity consulting services for small businesses and personal cybersecurity monitoring for individuals. Our services include but are not limited to:
Business consulting engagements (assessments, implementation, managed security) are governed by a separate Master Service Agreement ("MSA") and Scope of Work ("SOW") signed by both parties before work begins. In the event of a conflict between these Terms and a signed MSA, the MSA controls.
Service Description. Personal Shield is a monthly subscription service that includes breach database monitoring, web mention monitoring, social media impersonation checks, quarterly data broker removal requests and a monthly plain-English security report. Personal Shield is a monitoring and notification service. It does not prevent identity theft, data breaches or cyberattacks.
Pricing. Personal Shield is $8.99 per month. Pricing is subject to change with thirty (30) days notice. Your current rate is locked for the duration of your active subscription unless you cancel and resubscribe.
Billing. Subscription fees are billed monthly in advance through Stripe. By subscribing you authorize recurring charges to your payment method. You may update your payment method through the App at any time.
Cancellation. You may cancel at any time through the App's billing settings or by contacting us directly. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial months.
Account Access. You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately if you become aware of any unauthorized use of your account.
No cybersecurity service can prevent all attacks or breaches. Our services are advisory and informational in nature. We do not guarantee that your systems, accounts or personal information will be free from unauthorized access, breaches or threats. Security assessments represent a point-in-time evaluation based on information available at the time.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PILSEN'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL FEES YOU HAVE PAID TO PILSEN IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
PILSEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF DATA, REVENUE, PROFITS, IDENTITY THEFT LOSSES OR BUSINESS INTERRUPTION HOWEVER CAUSED, EVEN IF PILSEN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to:
All content on the Website and in the App including text, graphics, logos, reports, assessment templates, policy templates and software is the property of Pilsen Cyber Advisors LLC or its licensors and is protected by U.S. copyright and intellectual property laws. You may not reproduce, distribute or create derivative works without our prior written consent.
Reports, policies and deliverables created for you under a signed MSA/SOW are licensed to you for your internal business use upon full payment.
Our services may integrate with or reference third-party services. We are not responsible for the availability, accuracy or practices of third-party services. Your use of third-party services is subject to their respective terms and privacy policies.
Any dispute arising from or relating to these Terms shall be resolved through binding arbitration in Cook County, Illinois under the rules of the American Arbitration Association. Each party shall bear its own costs. The prevailing party shall be entitled to recover reasonable attorney fees. You agree to bring claims only in your individual capacity and not as part of any class or representative action.
You agree to indemnify, defend and hold harmless Pilsen and its officers, employees and agents from and against any claims, damages, losses and expenses arising from your breach of these Terms, your use of our services or your violation of applicable laws.
We may update these Terms at any time. Material changes will be posted on the Website and, for Personal Shield subscribers, communicated through the App. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.
We reserve the right to suspend or terminate your access to the App or our services at any time for violation of these Terms, non-payment or any reason at our discretion. Upon termination we will delete your data within thirty (30) days unless retention is required by law.
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois without regard to its conflict of laws provisions.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
For questions about these Terms contact us at:
Pilsen Cyber Advisors LLC
Email: gio@pilsencyberadvisors.com
Phone: (224) 505-3937